Episode 3: Unlocking Sponsorship & Leadership Commitment in Improvement Initiatives
Innes Smith | March 2024
Featuring Innes Smith,Operational Excellence Program Manager
In the third episode of BPM RealTalk, our host Mark Khabe is joined by Innes Smith, a seasoned professional in operational excellence and business improvement, with over 25 years of experience. Innes shares practical insights on securing leadership commitment, drawing from his extensive industry experience. With real-life examples, he distinguishes between passive and active support, offering a ready checklist to facilitate active commitment. Innes emphasises the importance of identifying genuine business pain points aligned with company objectives and showcasing tangible value, such as dollar savings, time saved, or risk averted, through actual project outcomes to secure executive buy-in. Watch this enlightening discussion filled with practical examples and key takeaways. Tune in now!
Innes Smith
Innes Smith is a seasoned Improvement and Operations Leader with over 25 years of experience. Highly skilled in managing and implementing large, complex programs, he excels in setting business strategies and establishing Operational Excellence Frameworks. As a certified Change expert, Innes has successfully implemented numerous Transformation and Quality Improvement Programs, delivering measurable business benefits. Leveraging his Lean Six Sigma background, Innes has developed and implemented bespoke methodologies, tools, and processes, driving sustainable results and fostering continuous improvement within organisations.
Key Highlights:
- Tried and tested strategies to secure executive buy-in derived from real project implementations across diverse industries.
- A real-life case study illustrating the transformative impact of strong leadership support on a large-scale infrastructure project.
- A ready checklist for ensuring active participation and support from leadership vs passive support.
- Learnings from failures in getting the desired leadership commitment.
- Expert tips for gaining executive commitment by identifying strategic objectives and showcasing tangible value.
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