Skip to main content

Episode 12: Leadership and Cultural Alignment: Key to Successful Business Transformation

Jose Vivar | December 2024

Featuring Jose Vivar, SVP - Business Process Optimization & Integration for Bank of America

In this episode of BPM RealTalk, we dive into the transformative power of leadership and cultural alignment in driving business success. Our guest, Jose Vivar, brings over 30 years of experience in business transformation, having worked with leading global financial institutions across multiple sectors including consumer, business, corporate, and international banking. He focusses on how leadership plays a pivotal role in shaping organizational culture, and how aligning culture with your business’s mission and goals is essential for sustained success. Jose shares key insights into how leaders must go beyond traditional management roles and embrace their responsibility as coaches and inspirational figures to foster a culture of continuous improvement. Jose offers valuable lessons learned from his extensive career in transformation projects, highlighting the pitfalls that often lead to failure and the best practices that can ensure sustainable success.

Watch this episode to gain valuable insights, packed with real-world examples, best practices, and actionable advice from a seasoned leader and transformation expert to apply to your own business transformation efforts.

Jose Vivar

SVP - Business Process Optimization & Integration for Bank of America

Jose Vivar is an accomplished Industrial Engineer with over 30 years of leadership experience in driving business transformation across global banking and financial institutions. Throughout his career, he has led high-impact, strategic programs within various sectors, including Consumer Banking, Business Banking, Corporate Banking, and International Banking. Jose holds a Master's in Business Administration (MBA) and is certified as a Six Sigma Black Belt, Project Management Professional (PMP), and Change Management Practitioner. As a hands-on leader, Jose is passionate about mentoring and coaching teams to enhance their problem-solving capabilities and implement performance improvement strategies.

Key Highlights:

  • The critical role of leadership in aligning culture with organizational goals.
  • Strategies to embed process improvement into the company’s DNA.
  • The importance of leveraging diversity to overcome cultural barriers.
  • How to drive operational excellence through leadership and culture.
  • The growing significance of business process management in highly regulated industries.

Listen as Podcast

app download

Recap: Dive Back into Previous Episodes

Upcoming Episodes

Get ready for a thrilling lineup! Check out the exciting themes of our upcoming interactions.