Best Practice Process Libraries for Australian Councils

Developed in collaboration with leading council and local government organisations, Australian Councils Best Practice Process Libraries empower you to save substantial time, effort, and costs by eliminating the need to build your own process libraries from scratch.

Best Practice Process Libraries for Canadian Municipalities

Access ready-to-use Best Practice Libraries for every key function. Explore how you can move straight to process mapping and improvement, saving substantial time and cost in building a process library.

Council Achieves Significant Time and Cost Savings

Explore how this council showcased remarkable time and costs savings bu transforming a single process, laying the groundwork for scaling future projects and accelerating the path towards process excellence.

Boosting Efficiency and Transparency

Read on to know how this local council fast-tracked and supported its business excellence journey.

Fostering a Culture of Continuous Improvement

Discover how this regional council streamlined processes and achieved a 360-degree operational visibility, significantly boosting productivity, efficiency, and fostering a culture of continuous improvement.

Driving a Successful Organisational Restructure

Dive into the story of this government agency as it successfully carries out the restructuring initiative, while also transforming the organisational capabilities to embrace digital technologies.

Transformed Municipal Services for Better Service Delivery

Read on to know how this North American Municipality has achieved measurable outcomes like reduced wait times, cost savings, effective knowledge management and improved service delivery with its transformation project.

City of Kawartha Lakes Success Story

Discover how the City of Kawartha Lakes tackled fragmented processes and manual workflows that hindered operations and service delivery. By effectively managing its processes, the city achieved remarkable results—from improved operational efficiency to optimised resource management and enhanced citizen service.

Simplify Your Transition to TechnologyOne SaaS ERP

Check out this expert guide to seamlessly transition to TechnologyOne SaaS platform and leverage its power to drive digital transformation and modernise your operations.

Process Governance Crash Course

Watch this 30-min on-demand Crash Course to know Centralised vs Decentralised: Which model works for your process mapping team as per your business maturity. Learn how you can choose the right model to avoid isolated improvement efforts and ensure sustained momentum.

Maximise the Output from Your Process Automation Initiative

Assess if your Process Automation plan includes all the critical elements required to get the expected ROI.

Business Process Mapping Crash Course

Join this 90-min Live Crash Course to learn expert techniques for creating accurate and standardised process maps using BPMN 2.0.

Canadian Municipalities Business Process Mapping Crash Course

Watch this 90-minute session to learn proven process mapping techniques that have helped municipalities accurately document their processes, leading to streamlined operations and improved efficiency.

Succession Planning Checklist

Check out this step-by-step Succession Planning Checklist to ensure a smooth transition and prevent knowledge loss from upcoming municipal retirements.

Council & Municipality APAC - Live Meetup

Join us for an insightful session with Shweta Babbar, Corporate Services Director at Golden Plains Shire Council. Shweta brings a wealth of experience in corporate services and governance within local government.

In this session, we will explore how councils can build trust through transparency and governance as digital and AI adoption accelerates, being clear about expected outcomes and putting trust with people first. AI is surfacing new data and insights councils haven’t had access to before, and the conversation is no longer AI versus humans, it’s about how the two work together.