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Delivering Greater Impact in Local Government Through AI-Augmented Operational Excellence

Date: 26 March 2026 | 1:30pm EST | Live Virtual Council Meetup

Join us for an insightful session with Chris Adams, Lead Customer Success Manager at PRIME BPM. Chris is a seasoned BPM professional with extensive global experience helping public sector and private sector organizations design, implement, and scale process improvement and Operational Excellence initiatives.

In this session, we will explore how AI-Augmented Operational Excellence can help councils streamline services, improve responsiveness, and strengthen governance. From intelligent process insights to next-gen AI agents purpose-built for Business Process Management (BPM), you’ll discover how to accelerate service improvement, enhance cross-department collaboration, and scale outcomes, moving beyond slow, manual, and fragmented approaches that struggle to meet rising community expectations and regulatory demands.

What You’ll Learn:

  • How AI can augment council teams to improve service delivery, productivity, and community outcomes
  • How next-gen AI agents can help map, analyse, and improve council processes up to 90% faster — enabling teams to focus on value creation rather than documentation
  • How to integrate AI into Lean, Continuous Improvement, and service transformation initiatives within local government

Join council leaders and transformation professionals for this opportunity to explore how AI is reshaping Operational Excellence in local government, enabling scalable, sustainable impact for the communities you serve.

Reserve Your FREE Spot Now