Today’s leading councils are shifting from reactive problem-solving to proactive service delivery through intelligent automation and AI-driven operations.

Join us for this exclusive APAC Chapter meetup featuring Richard Sheridan, Director – City Performance at Bayside Council, who brings over two decades of hands-on experience driving transformation across Cumberland, Parramatta, and Waverley Councils. Richard has successfully led initiatives spanning financial sustainability, customer experience innovation, and organisational culture change, making him uniquely positioned to guide your council’s transformation journey.

What You’ll Learn:

• Transform your approach to service delivery by learning how to implement AI systems that monitor operations continuously.
• Creating sustainable transformation that continues beyond initial implementation.
• Strategies for building organisational readiness for AI adoption, including staff training, process redesign, and stakeholder engagement./li>

Register your spot today and join fellow APAC government leaders in exploring the future of customer-centric public service delivery.

Reserve Your FREE Spot Now