Join us for an insightful Operational Excellence Reference Group – North America & EU Chapter session featuring Rebecca Herbert, Co-Founder of Rebel Hive. Rebecca brings a fresh and thought-provoking perspective on how hidden friction within organisations silently impacts performance, alignment, and overall business outcomes.
In this session, we’ll explore how misalignment across teams, processes, and priorities creates operational drag, often going unnoticed but significantly affecting efficiency, customer experience, and transformation success. You’ll gain practical insights into identifying where friction shows up, how it manifests in day-to-day operations, and what leaders can do to realign efforts for greater impact.
What You’ll Learn:
- How misalignment across strategy, operations, and teams creates hidden inefficiencies
- Where friction typically shows up in operational performance (and why it’s often overlooked)
- The impact of organisational silos on execution, delivery, and customer outcomes
- Practical ways to identify, surface, and reduce friction across your organisation
- How to drive better alignment to improve performance, speed, and transformation success
Join Operational Excellence leaders and professionals across North America and Europe for this opportunity to uncover the hidden cost of misalignment, and learn how to create more connected, aligned, and high-performing organisations.
Reserve Your FREE Spot Now